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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Officejet printer backup and restore

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03-27-2018 07:21 AM
The embedded web server has a backup and restore function under Tools. The backup function asks you to supply a password but not a file location. The restore function asks you for a password and a file location. Where does the backup function send the backup file?
Solved! Go to Solution.
03-27-2018 08:42 PM
Thanks for posting the question.
It is asking for the folder location in your PC. Ensure you share a folder in you pc so that printer can access the shared folder.
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)
03-28-2018 06:38 AM - edited 03-28-2018 06:39 AM
Thanks for your response. I knew that Restore wanted a folder. I just didn't know which folder Backup had used to store the file. Valsimot told me that it goes to the Downloads folder. That solved my problem.