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Does anyone know where I can find an Officejet pro HP 9015 diagram showing spring loaded output tray extension? The spring came off and I am trying to put it back on. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @sporpora,

 

Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Power Off and Unplug the Printer:

  • Ensure the printer is turned off and disconnected from the power source to prevent any electrical hazards.

Access the Output Tray Area:

  • Locate the output tray at the front of the printer.
  • Gently pull the tray outward to expose the internal components.

Inspect the Spring Mechanism:

  • Look for the spring that has come off.
  • Identify the attachment points where the spring connects to the tray and the printer body.

Reattach the Spring:

  • Align the spring with its designated attachment points.
  • Carefully stretch the spring and hook it onto the attachment points, ensuring it is securely in place.

Test the Tray Functionality:

  • Gently push the output tray back into its closed position.
  • Open and close the tray several times to ensure the spring operates smoothly and the tray extends and retracts properly.

You may also refer to the user guide for further reference. It can provide additional instructions and helpful diagrams that could assist you in reattaching the spring-loaded output tray extension. Click here

 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 😇

 

Problem solved? 🎉 Awesome! Mark this as the Accepted Solution to help the next person find their way faster. 🧭 And if it was helpful, click 'yes'—you’ll make someone’s search journey that much easier (and give this reply some well-deserved street cred 🏅)

 

Regards,

Garp_Senchau
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @sporpora,

 

Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Power Off and Unplug the Printer:

  • Ensure the printer is turned off and disconnected from the power source to prevent any electrical hazards.

Access the Output Tray Area:

  • Locate the output tray at the front of the printer.
  • Gently pull the tray outward to expose the internal components.

Inspect the Spring Mechanism:

  • Look for the spring that has come off.
  • Identify the attachment points where the spring connects to the tray and the printer body.

Reattach the Spring:

  • Align the spring with its designated attachment points.
  • Carefully stretch the spring and hook it onto the attachment points, ensuring it is securely in place.

Test the Tray Functionality:

  • Gently push the output tray back into its closed position.
  • Open and close the tray several times to ensure the spring operates smoothly and the tray extends and retracts properly.

You may also refer to the user guide for further reference. It can provide additional instructions and helpful diagrams that could assist you in reattaching the spring-loaded output tray extension. Click here

 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 😇

 

Problem solved? 🎉 Awesome! Mark this as the Accepted Solution to help the next person find their way faster. 🧭 And if it was helpful, click 'yes'—you’ll make someone’s search journey that much easier (and give this reply some well-deserved street cred 🏅)

 

Regards,

Garp_Senchau
I am an HP Employee

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