Old firmware for hp 700 color mfp m775

[jobsdata]

Good afternoon. There is an hp 700 color mfp m775 printer (CC524A printer model). How do I find out which firmware was installed on it the very first? Where can I find all the firmware for this printer that was only "written" by programmers? All versions from the very first (old) to the new. Thanks!

[Valsimot]

It's impossible to know which firmware version was the first unless you know that the firmware was never upgraded/downgraded on a printer.

You can find the firmware version history on hp.com if you download the readme file for the firmware.

[jobsdata]

the firmware has been updated many times. Where can I get the readme file from? I didn't understand your answer

[Valsimot]

Futuresmart 3:

http://ftp.ext.hp.com//pub/softlib/software13/printers/CLJM775/readme_cljM775_fs3.pdf 

Futuresmart 4:

http://ftp.ext.hp.com//pub/softlib/software13/printers/CLJM775/readme_cljM775_fs4.pdf 

[jobsdata]

I have a new firmware (FutureSmart Bundle Version 3.9 - HP LaserJet Enterprise 700 color MFP M775 Series FIRMWARE) - it does not solve my problem, but has created another problem. I have a question https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/HP-LaserJet-700-color-MFP-M775-The-lines-are-q... which indicates a problem when scanning. This is on the firmware FutureSmart Bundle Version 4.11.2.3 - HP LaserJet Enterprise 700 color MFP M775 Series FIRMWARE. When printing from a computer, color pages or black and white - there are no problems with stripes and color doubling.

I tried FutureSmart Bundle Version 3.9 and now when printing a color copy from a computer, the color is doubled. The black-and-white copy is excellent. Scanning with stripes.

Please help! Just please do not write to do a full calibration, partial calibration, reset the printer to factory settings - it does not help. I do not know what else to try...

[Valsimot]

If you have issues with a scanning you might have a defective scanner control board or defective scanner.

For issues with alignment when printing clean calibration sensors first and calibrate the printer.

[jobsdata]

Please tell me where the calibration sensors are located?

[Valsimot · Accepted solution]

[jobsdata]

Thank you very much. Today I will get to the printer, I will definitely do it. Can you tell me what these errors are in the printer logs?

[jobsdata]

In general, it's all about ITB ... I put it from another printer, everything prints fine... the printer also constantly wrote that Install a new image transfer unit. Although it is inserted. I put 5225 in the printer, I will test it. The problem with the scanner will be in another topic. Thanks.