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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Override setup ink cartridge requirement - HP 8710

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05-14-2024 04:14 PM
I received a new HP 8710 printer from someone without the setup ink. I am hoping someone can help with the instructions on how to override this requirement. It seems a lot of people have had this issue, but the override instructions are unique to each printer.
My 12 yo has a project due and of course she waited till the last moment to tell me she needs to print (we haven’t had a need to print recently). I appreciate any help!
Thanks,
JB
05-16-2024 10:07 AM
Hi @Justinbe ,
Welcome to the HP Support Community
I'd like to help!
We would have to perform an OOBE reset on the printer to bypass the error
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee