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Microsoft Windows 7 (64-bit)

I am Starting my printer, while booting it's stuck at 6/6 and B/F. Even though after doing cold reset it's not solved. In HP community website it's said to press the Stop button till the all lights flashes. I did that there was no menu occured. It paused when I pressed the Stop button but then started booting instead of showing menu, and again stucked at 6/6 and B/F

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