-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- POWER LIGHT AND RESUME LIGHT FLASHING AND CARRIAGE WILL NOT ...

Create an account on the HP Community to personalize your profile and ask a question
11-07-2018 07:45 PM
CAN'T FIGURE OUT POWER AND RESUME LIGHTS FLASHING AND WHEN I OPEN LID TO REPLACE INK CARTIRIDGE , CARRIAGE WILL NOT CENTER.
HAVE UNPLUGGED 60 SEC , TURNED ON AND OF , CHECKED FOR JAM................NOTHING
NEED HELP
11-09-2018 09:25 AM
Hi! @PIGPEN854, Welcome to HP forums.
I understand the power light and the Resume light keeps blinking on your printer.
Don't worry I'll try to help you out.
Did you make any changes to your printer?
Perform a power reset.
Press the Power () button to turn on the product.
Disconnect the power cord from the rear of the product.
Unplug the power cord from the electrical outlet, and then wait 30 seconds.
Plug the power cord back into the electrical outlet.
Reconnect the power cord to the rear of the product.
Press the Power () button to turn on the product.
Clear any paper jam on your printer.
Remove any loose sheets of paper from the input tray and the output tray.
CAUTION:
Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism.
Refer this article to further troubleshoot paper jam issues with your printer. Click Here
Refer this article to further troubleshoot blinking lights on your printer. Click Here
If the issue still persists after trying out the steps, it is a hardware issue with the printer.
Let me know if this helps!
Have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee