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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Setup, Software & Drivers
- PRINTHEAD CLEANING

Create an account on the HP Community to personalize your profile and ask a question
08-03-2020 03:25 PM
@China808, Welcome to HP Support Community!
Follow these steps to clean the printhead-
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Load plain white paper into the input tray.
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Press the Setup button.
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Select Tools.
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Select Clean Printhead.
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Wait while the printer cleans the printhead.
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A test page prints after the printhead is cleaned.
Figure : Clean the printhead test page
If you're referring to the carriage, that cannot be removed. Refer to the document Fixing Print Quality Problems for the HP Officejet Pro L7500, L7600, and L7700 All-in-One Printer Se... for help.
I hope that answers your concern adequately. Let me know!
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TEJ1602
I am an HP Employee