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Locked

‎08-06-2022 09:13 PM

HP Recommended
Product: MFP M281fdw
Operating System: Microsoft Windows 10 (64-bit)

I installed a new router, and now my printer won't print.  I tried to re-enter the wireless password, but it appears that there is a system password set on the printer and I have no idea what it is.  Can someone please help me restore the printer defaults.  Every menu on the display is asking for a password and I can't get past any of the options to make any changes. I have tried the default password: 12345678 and admin, but these do not work.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-11-2022 01:58 AM

HP Recommended

@wafjr

 

Welcome to the HP Support Community.

 

I'd love to help.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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1 person found this reply helpful
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3 REPLIES 3

‎08-11-2022 01:58 AM

HP Recommended

@wafjr

 

Welcome to the HP Support Community.

 

I'd love to help.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎08-11-2022 07:27 PM

HP Recommended
Spoiler
Thank you for your help. Nice simple easy process. Everything works!
Was this reply helpful? Yes No

‎08-22-2022 05:45 AM

HP Recommended

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Thanks!

 

Have a nice day and stay safe!:)


I am an HP Employee

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