Package installation problem E5540x64

[FrancescoZ71]

Software installation stops showing a message "The feature you are trying to use is on a network resource that is unavailable
Click OK to try again, or enter an alternative path to a folder containing the installation package 'E5540x64.msi' in the box.

I searched for the E5540x64.msi file and found it in another folder, but that file says it is not a valid installation package for the ENVY 5540 Series product.
The same problem also makes me do it when I try to uninstall the software that is already installed. below.

[Dilip_18]

@FrancescoZ71,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP Envy Printer.

I have a few recommendations 

Download and run HP Print and Scan Doctor

First, unplug the USB cable from the printer if present. Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them. Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall Ok: Found "Programs and features".

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device'

Ok found the menu. Found my printer which still had the status message saying "Driver not available". Clicked on remove the printer. Removing done OK.

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

Ok found a driver for "5640 printer". Removed it OK. using the choice to remove the "driver only", not the "Package of drivers" (I still need my other HP printer to work, right?)

10.) Select Ok 

11.) Select Apply and Ok on the Print Server Properties windows 

12.) Close Devices and Printers 

Hope this helps! Keep me posted. 

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Have a great day!