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Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
iOS

The only paper size showing up in my printer settings is 5x7 and I cannot uncheck it. 

3 REPLIES 3
HP Recommended

@Bitsy03 

 

Use the Embedded Web Server (EWS) to check / adjust the paper size & type settings.

 

Reminder:  HP Smart Mobile requires the paper size / type to be adjusted before the content is opened.

 

EWS is available from your browser or from within HP Smart

 

Example - Paper Size & Type - Tray and Paper

Retain_Printing_Preferences_14Retain_Printing_Preferences_14

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

 

References / Resources

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 6055 All-In-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Thank you so much for this info. I am confused how to get on the EWS! Where do I get the thing I need to put in my browser?? It isn’t my serial number or FPU No, is it??

HP Recommended

@Bitsy03 

 

You are welcome!

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

 

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Model Dependent:  Advanced section

Click Apply to save changes

 

Look at the example in my first post...

and

HP Smart - Mobile (iOS) > Printer Settings > Preferences > Tray and Paper

HP_Smart_Mobile_Main_Menu_16HP_Smart_Mobile_Main_Menu_16

 

And HP Smart - Windows

HP_Smart_Win_Main_Menu_1HP_Smart_Win_Main_Menu_1

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.