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HP OfficeJet Pro 7740

Hello everyone,

 

I tried to setup the admin password on the printer and something went wrong and the password i choose did not work

 

Can I have the procedure to factory reset without the password ?

 

Thank you for your help

 

Xavier

1 REPLY 1
HP Recommended

I have escalated your post as an HP rep will need to verify ownership before providing instructions that bypass security settings.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
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