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HP ENVY Photo 7830 All-in-One Printer

When ich try to enter "advanced setting" I,m asked to enter a Username und Passwort.

There ist no Label with the described PIN on mein Printer, So how could I gain access to these settings?

No description in the german or englisch manual could be found.

1 REPLY 1
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Hi @Hans1923,

 

Welcome to the HP Support Community

 

Not to worry I will help you to get a resolution to resolve the issue.

 

Let us perform a Semi full reset to restore the printer back to its original settings and see if that works. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

  

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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