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‎11-14-2020 02:24 PM

HP Recommended
Product: Photosmart 7510
Operating System: macOS 10.15 Catalina

I installed Big Sur and my 7510 no longer works.  I tried the uninstall and then reinstall using the Catalina drivers and it fails during the installation process.  Has anybody has any luck with Big Sur?

4 people had the same question
2 REPLIES 2

‎11-16-2020 12:13 PM

HP Recommended

Just in case someone else is having this problem, I resolved it by loading the HP Smart App from the Apple App Store. After several reboots and working through multiple setup issues, it appears to be working.  BTW it works better when connected to the printer via WiFi than USB????

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‎12-10-2020 01:32 PM - edited ‎12-10-2020 01:33 PM

HP Recommended

No Luck.....After installing Big Sur it all stop, printing and scanning.  You'll need to go buy another printer!  I am considering skipping any HP option.

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