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- Re: Photosmart 7520 printer asking for setup cartridges, no ...

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02-28-2022 07:40 AM
My Photosmart 7520 printer is asking me to install the setup cartridges to complete the setup. I no longer have the setup cartridges. I've installed replacement cartridges, the printer is stuck at the setup window. The touch screen only shows the different color cartridges.
In previous forum postings, other users were able to resolve the same issue after receiving reset instructions from HP support. May I get the instructions to reset the Photosmart 7520 printer to bypass the setup cartridge window? Thank you!
Solved! Go to Solution.
Accepted Solutions
03-03-2022 05:39 AM
Welcome to the HP support community.
I understand that you want to bypass the setup cartridges, I am glad to assist you.
I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
03-03-2022 05:39 AM
Welcome to the HP support community.
I understand that you want to bypass the setup cartridges, I am glad to assist you.
I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
03-28-2022 08:25 AM
Sorry for the LONG gap in responding, motherboard on computer went to heaven and have been spending a LOT of time retrieving and re-installing software & data on new computer, your solution worked, thank you !!!!