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HP Recommended

 I cannot add my Photosmart C4180 to my HP profile because the website keeps responding "Please enter a valid serial number" eventhough  I have entered it exactly as it appears. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Dotee22 

 

This is probably because a Photosmart C4180 is a 10 years old product, and HP decided to move to retirement older products.

 

If you have a question you can ask directly here in the Community.

 

Best regards,

ferRX.

dodecaedroh.gif

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@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

4 REPLIES 4
HP Recommended

Hi @Dotee22 

 

This is probably because a Photosmart C4180 is a 10 years old product, and HP decided to move to retirement older products.

 

If you have a question you can ask directly here in the Community.

 

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

What cartridges are compatible with the Photosmart C4180?  Where might I buy them?

HP Recommended

Hi @Dotee22 

 

You can find cartridges in some Online stores like the next:

 

HP Store

>> https://www.hp.com/us-en/shop/cat/ink--toner---paper?catalogId=10051&keyword=C4180

 

Staples Store

>> https://www.staples.com/photosmart-c4180/cat_CL162573

 

Now the question is, if you check the price of the two Photosmart cartridges you can see that some new Deskjet and Smart Tank printers are almost the same amount than those 2 cartridges.

 

  • For example some Smart Tanks 5100 printer models goes around $160 and the Ink included in the printer allows you to print almost 4,000 pages.

 

Simply choose the best option for your budget. 😊

 

nochebuena.JPG

Happy holidays !

ferRX.

dodecaedroh.gif

 

 

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

I have a new HP all-in-one Envy laptop.  I cannot load the driver for the Photosmart C4180 on the computer from the disc and I cannot get help from the HP site because it says my model number/serial number is invalid.  Just for fun I tried the serial number for my decades old Laser Jet 2200 and it also said invalid number on the HP site.  However on my new Lenovo it shows a driver for the Laser Jet 2200, but not on the Envy.

 

So apparently HP does not support its own products.  Nevertheless I want to install the Photosmart C4180 on the Envy.  Any hope?

 

Jim

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.