Photosmart C4585 Wireless update

[Grig2]

I've recently had to update my router, and as a result amend both the SSID and password. 

I've downloded the latest HP installer for Mac OSX, and the driver installs ok, and the unit connects using USB. 

However any time I try to set up wireless network, the HP Installer crashes. 

Having spent 3 nights trying to reconnect the wireless option, the printer is about to get flung!

[ShlomiL · Accepted solution]

Hi,

Your printer is provided with a basic print and scan driver via Apple Software Update and not with a Ful Feature software, any HP Installer is intended for earlier OS versions and not for El Capitan.

As no wireless utility available for your OS set up a tempoorary ad hoc connection and connect the printer from its EWS page as following:

Step one: Restore the network settings

1. Press the Wireless button on the product.
2. Press the button next to the down arrow on the display until Restore Network Defaults is highlighted, and then press OK.
3. Confirm that you want to restore the network defaults.

4. Turn the printer Off and than On again.

Step two: Turn the wireless radio On

1. Press the Wireless button on the product.
2. Press the button next to the down arrow on the display until Turn Radio On is highlighted, and then press OK.

Step three: directly onneconnect to the printer

1. From your Mac click the WiFi icon.

2. Click Join other networks.

3. Click Show more networks.

4. Select the network shown as hpsetup and press Connect.

Step four: connect the printer to your wireless network via the pritner homepage (EWS Page)

1. Open Safari.

2. Open the top Safari menu and select Preferences.

3. Within the Advanced tab check both Bonjour options in teh middle of the screen and close the dialog by pressing the top X sign to apply the changes.

4. From the top Bookmarks menu select Bonjour, then select your printer name.

5. Open teh Network / Wireless tab.

6. look for a Wireless Setup Wizard or a dialog to select your current network SSID and security under Wireless 802.11 or under its Advanced tab.

Step five: recconnect your Mac and add the printer trough your network

1. Click the Apple icon.

2. Select System Preferences.

3. Select Printers & Scanners.

4. Click the plus sign, select your printer shown as a Bonjour kind, ensure the printer name is selected within the Use drop-down menu and press Add.

Regards,

Shlomi

[Grig2]

Many thanks.

Fixed in 5 minutes, having not been able to find a solution in numerous web searches.