• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎05-07-2022 05:31 PM

HP Recommended
Product: HP ENVY Laptop 13-ba1000 (1F4E3AV)
Operating System: Microsoft Windows 11

I just got a new HP laptop with Windows 11. It is not compatible with my HP Photosmart C6380 printer. HP does not offer a driver for that printer on Windows 11. I had no idea that HP would not support its products. Unless HP can provide software for these products to work together, seems reasonable that a replacement printer be provided that will work with my new purchase. (Dream on, I know.) So ...  what can be done? Will HP be releasing more Windows 11 drivers for older printers?

4 people had the same question
2 REPLIES 2

‎05-09-2022 09:07 PM - edited ‎05-12-2022 03:44 AM

HP Recommended

Hi @DrMMM 

 

Try the driver download from the next link:

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No

‎05-11-2022 03:03 PM

HP Recommended

How do I know the safety of this link to Amazon? Is it for Windows 11? Thank you!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.