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‎05-07-2022 05:31 PM

HP Recommended
Product: HP ENVY Laptop 13-ba1000 (1F4E3AV)
Operating System: Microsoft Windows 11

I just got a new HP laptop with Windows 11. It is not compatible with my HP Photosmart C6380 printer. HP does not offer a driver for that printer on Windows 11. I had no idea that HP would not support its products. Unless HP can provide software for these products to work together, seems reasonable that a replacement printer be provided that will work with my new purchase. (Dream on, I know.) So ...  what can be done? Will HP be releasing more Windows 11 drivers for older printers?

4 people had the same question
2 REPLIES 2

‎05-09-2022 09:07 PM - edited ‎05-12-2022 03:44 AM

HP Recommended

Hi @DrMMM 

 

Try the driver download from the next link:

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron


@ferRX / I am a volunteer posting answers on my own time.
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‎05-11-2022 03:03 PM

HP Recommended

How do I know the safety of this link to Amazon? Is it for Windows 11? Thank you!

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