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bonjour 

 

suite a la fin du support de flash Player (surement)

 

Dés que je veux ouvrir le centre de support HP , je reste bloqué sur ce logo.

 

[content removed]

 

on compte sur une mise  a jour du logiciel support sans flash Player?

 

ou autres solution , car si j'Install un équivalent de flash Player le centre de support t'Indra t'il compte de celui ci?

 

merci de vos réponses

 

Sorry believed all language here. not found that French. Hello following the end of Flash Player support (surely) As soon as I want to open the HP support center, I get stuck on this logo. 

9d3c95167ae40726ff9adc7045ac8b9f.pngwe count on an update of the support software without Flash Player? or other solution, because if I install an equivalent of Flash Player, the support center will tell you it has one? thank you d evos answers.

 

According to some info found by the way the "hp support center" uses "flash player". But as the one ended on December 31, 2020, the "hp support center" no longer works without a "flash player". So the only solution, an hp update of the 'hp support center' software without the need for a 'flash player'.

 

Selon certaine info trouvé
au fait le "centre de support hp" utilise "flash player".
Mais comme celui est fini depuis le 31 decembre 2020, le "centre de support hp" ne fonctionne plus sans "flash player".
donc seul solution , une mise a jour hp du logiciel 'centre de support hp" sans avoir besoin de "flash player".

4 REPLIES 4
HP Recommended

Hey @mikelkel 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
HP Recommended

Sorry believed all language here. not found that French. Hello following the end of Flash Player support (surely) As soon as I want to open the HP support center, I get stuck on this logo. 

9d3c95167ae40726ff9adc7045ac8b9f.pngwe count on an update of the support software without Flash Player? or other solution, because if I install an equivalent of Flash Player, the support center will tell you it has one? thank you d evos answers

HP Recommended

According to some info found by the way the "hp support center" uses "flash player". But as the one ended on December 31, 2020, the "hp support center" no longer works without a "flash player". So the only solution, an hp update of the 'hp support center' software without the need for a 'flash player'.

 

Selon certaine info trouvé
au fait le "centre de support hp" utilise "flash player".
Mais comme celui est fini depuis le 31 decembre 2020, le "centre de support hp" ne fonctionne plus sans "flash player".
donc seul solution , une mise a jour hp du logiciel 'centre de support hp" sans avoir besoin de "flash player".

HP Recommended

I have tried re installing the new drivers and unfortunately get the same picture as you do.,

Very bad translation 

J'avais le meme problem, et J’ai essayé pour installer les nouveaux softwar, mais  J’ai toujours le même résultat, des idées?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.