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‎12-21-2018 02:57 PM

HP Recommended
Product: HP Envy 7855
Operating System: Microsoft Windows XP (64-bit)

I received a warranty replacement printer, followed all the instructions to set it up and my laptop does not see it. HELP!

 

1 REPLY 1

‎12-21-2018 09:15 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try this steps by following these videos:

 

HP Envy Photo 7855 7155 6255 : Using the HP Smart apps to connect and Setup printer

 

If the FULL feature software is not installed, here's how to do it:

 

HP Envy Photo 7855 | 7155 | 6255 Connect Printer Wirelessly Download & Install Software

 

Other relevant resources for your printer:

HP Envy Photo 7855 : Scan a document to PDF with a specified filename & date & time

 

HP Envy Photo 7855: Scan a document to PDF with enhancements

 

HP Envy Photo 7855 : Scan a document to PDF with a small file size

 

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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