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‎01-21-2021 09:15 PM

HP Recommended
Product: HP envy 5660
  • Please help me connect my computer to my printer?
Category:
1 REPLY 1

‎01-27-2021 03:11 AM - edited ‎01-27-2021 03:11 AM

HP Recommended

@Loriandrobreyes, Welcome to the HP Support Community!

 

How do you want to connect the printer, USB, or Wireless?

To which device would you like to connect the printer?

 

If wireless, 

On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network.

  • Make sure the printer and the PC are connected to the same wireless network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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