Prinrer Profiles

[JackLS]

Steve!!!! is right about HP and their failure to provide profiles and their support staff's ignorance on the subject. If you sell printers (such as the OfficeJet Pro 8210) and printer paper then it would make sense that you would want to sell BOTH. If your printers are not enabled (through profiles) to produce the best quality output for things like photo prints, then why should I buy either? This will probaly be the last HP printer I buy. It has been a good product over the years, but has obviously decided it is not interested in striving produce the very best. Too bad! 

[Valsimot]

HP Officejet printers for office printing, HP Photosmart printers for photo printing that is a big difference.

You can't expect a printer intended to be used in an office to produce high-quality photos.

[JackLS]

I have owned this and the previous OfficeJet Pro printer. Each had profiles that were tailored to the various HP papers like Premium Plus Photo paper. It did a great job. I hope you don't think my question was based on an expectation that the printer operate at a level above which it was designed. In spite of your assumption, I think I am a little smarter than that. The current choices only have one photo paper even though HP produces many papers. So if you look at this from my (the customer's) perspective you might do a better job of understanding my question. I was told by HP previously that a printer update would cover this issue, but so far not. I am looking at Epson for my future printer buy.