Print PDF from email

[Sr1954]

Just got a Laser Jet MFP M282. Downloaded smart hub. I can print flies from my computer, but it won't print a PDF attachment directly from an email. Any solutions? My old 477 HP prints them fine.

[Raj_05]

Hi @Sr1954,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're experiencing trouble printing PDF attachments directly from emails with your HP LaserJet MFP M282, but other printing functions work fine, there could be several potential solutions to try.

• Check Email Client Compatibility: Ensure that the email client you're using is fully compatible with your printer and its drivers. Sometimes, certain email clients may have compatibility issues with specific printers.
• Update Printer Drivers: Make sure your printer drivers are up to date. Sometimes, outdated drivers can cause compatibility issues with certain file types or attachments.
• Print from a Different Email Client: If the problem persists, try printing the PDF attachment from a different email client or accessing your email through a web browser instead of a desktop client.
• Save and Print: If you're unable to print directly from the email, try saving the PDF attachment to your computer and then printing it from there. Right-click on the attachment and select "Save As" to save it to your desired location.
• Check PDF File: Ensure that the PDF file itself is not corrupted or damaged. Try opening the PDF attachment separately to verify that it opens correctly and can be printed.
• Printer Settings: Double-check the printer settings to ensure that they are configured correctly for printing PDF files. You may need to adjust settings such as paper size, orientation, and quality.

By following these steps, you should be able to resolve the issue and successfully print PDF attachments directly from your email using your HP LaserJet MFP M282.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support