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‎02-16-2024 10:11 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi HP Team,

We have multiple printers in our school campus with different network. the issue is that, when we take print in my computer lab but print coming out from library printer, same way when we give printout from accounts dept. pc but print comes out from sports room printer. why this has happened we don't understand. 

 

Please provide the solution.

 

Prem Negi

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-01-2024 10:28 PM

HP Recommended

Assuming you do not have duplicate IP addresses (you never bothered to confirm that), then the next thing to check is possible duplicate network HostNames programmed in the printers. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

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4 REPLIES 4

‎02-17-2024 01:17 AM

HP Recommended

Duplicate IP addresses, routers not configured properly. You need to engage a professional with excellent network troubleshooting skills to track this down.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎02-17-2024 01:59 AM

HP Recommended

We have secure network, firewall protection, antivirus software etc. and properly configured routers but still the problem is there. not able to manage. 

please help.

 

Prem

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‎04-01-2024 09:31 PM

HP Recommended

Please reply this message as it is urgent and i am trying o getting help from long time but didn't got proper solution.

Please reply.

 

Prem

Was this reply helpful? Yes No

‎04-01-2024 10:28 PM

HP Recommended

Assuming you do not have duplicate IP addresses (you never bothered to confirm that), then the next thing to check is possible duplicate network HostNames programmed in the printers. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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