• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎04-30-2025 09:16 PM

HP Recommended

We are talking about HP Laserjet M607n.  It is connected directly to a computer via USB Port.

I'm using the latest M607 print driver downloaded from HP support.  The printer has been printing great for months now.  Last week it started having the following problem:

Whether I print a test page from the printer properties or from any application the first printed document prints withing a few seconds.  After that the print job stays in queue constantly cycling in the queue display and finally prints anywhere from 4 minutes to 15 minutes. Is there a known fix for this issue?

Reply
1 REPLY 1

‎04-30-2025 09:27 PM

HP Recommended

Let me add:

I have uninstalled and reinstalled the print driver.  Cleaned out C:\windows\system32\spooler\printers-all documents deleted

Updated the firmware.  Replaced the USB cable.  Tried different USB ports. Disabled Storage and USB Drive.  Rebooted both computer and printer several times. Unplugged the printer.

Tried different drivers.  Deleted al other printer drivers.

Using Windows 11 pro, 16 GB ram, and SSD storage device on the computer.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.