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- Printer Setup, Software & Drivers
- Print preview issue

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01-11-2021 08:43 AM
I want to have print preview window before every print.
SO I found this info how to do it, but I stuck on step 16 and 17.
- Click on your Start menu
- Select Devices and Printers
- In the Devices and Printers folder right click on your HP Officejet Pro 8610 and left click on Printer Properties
- Left click on the Advanced tab
- Left click on New Driver
- When the New Driver window opens just hit 'next' until you see a list of Manufacturers on the left and a list of Printers on the right.
- Select HP as the Manufacturer on the left
- Select Deskjet 6980 as the printer on the right. If Deskjet 6980 doesn't appear than select 'Windows Update' on the bottom left and once the update completes you will be able to select Deskjet 9800.
- After selecting Deskjet 6980 hit next to complete the New Driver Wizard
- Under the Printer Properties window select 'Apply' but don't hit OK
- Select the General tab
- Rename your printer back to HP Officejet Pro 8610
- Hit OK
- Lastly, right click on your HP Officejet Pro 8610 one more time and left click on Printing Preferences
- Left click on the Paper/Quality tab
- Left click on the 'Normal' dropdown for Print Quality on the bottom right and change this to Fast Normal
- Next, click on the Finishing tab and check the box for Show Print Preview
- Hit Apply and OK
I've done all 15 steps and I have some issues following next steps:
1) step 16, when I choose print quality, there is just 3 options: Draft , Normal and Best. There is no option of "Fast Normal".
2) step 17, this "finishing" tab is no where to be found! The only tabs I have is printing shortcuts, paper/quality, Layout and Advanced. And I feel like I checked every single corner in there and press all buttons.
Where is that finishing tab?
Thank you,
JJura
01-16-2021 09:22 AM
Hi @JJura,
I'd like to help!
Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software.
--->In Windows, search for and open Programs and Features.
--->Select your HP printer.
--->Select Uninstall.
--->In Windows, search for and open Devices and Printers.
--->In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
--->Open up the run command with the "Windows Key + R" key combo.
--->Type printui.exe /s and click OK.
--->Click on the Drivers tab.
--->Look for HP Printer driver. If you see it click on it and click remove at the bottom.
--->Select OK.
--->Select Apply and OK on the Print Server Properties windows.
--->Close Devices and Printers.
And then reinstall the printer full-featured drivers from software and drivers page
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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