• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP ENVY Photo 7855 All-in-One Printer
Microsoft Windows 10 (64-bit)

How might I set up my HP 7855 printer to default to NORMAL or DRAFT print quality? It defaults to BEST, which I seldom use. Any help would be appreciated. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Chuck1701 

 

Welcome to the HP User Community.

 

There are two parts to this:

  • HP Smart application - supports printing and scanning PDF and Photos / Images.  HP Smart is supported in many regions and on many newer networked printers - The app is available from the  Microsoft Store .  HP Smart requires that you sign in using your HP Account credentials.
  • HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in programs (for example, Word), and access to the full range of Printing Preferences / Shortcuts.  The full driver printer software includes HP Scan.  No Sign-in required.

 

When installed,

HP Smart is listed in Settings > Apps > Apps and Features

HP Smart is never listed in Programs and Features

 

When installed,

The Full Driver printer software is listed in Control Panel > icon view > Programs and Features

And

The Full Driver printer software can also show up in Settings > Apps > Apps and Features

 

Example - HP Full Feature Software / full driver printer software - Installed

Programs_and_Features_Printer_Desktop_Icons_6Programs_and_Features_Printer_Desktop_Icons_6

 

 

If you have not done so,

Install the Full Feature Software / full driver printer software.

 

Full Feature Software / full driver printer software - Installation Package - Information and Download

HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories 

 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

 

Preparation

 

  • If using VPN, shut it off to install software.  NOTE >> If you don’t know what this is, you are not using a VPN – ignore this part.

 

  • If the printer software is still / already installed, Uninstall the printer software  from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

 

After the printer software is uninstalled, check that the printer is not still lurking in Devices and Printers

 If the printer is listed, Right-Click on the printer and "Remove" > Restart the computer and sign in.

 

 

  • Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.  Later... Connect the cable when instructed (near the end of the installation procedure).

 

Installation

  • Download and Save the Full Feature Software installation package or the Easy Start Software
  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Right-Click on the installation package and “Run as Administrator
  • If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
  • If using Easy Start > Skip any extra software / offers you do not want (wording varies).
  • After the software is installed, Restart the computer and log in

 

NOTES

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Preparation > Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Next,

Printing Preferences

 

Control Panel > icon view > Devices and Printers

Right-Click Printer > Printing Preferences

 

Open Printing Preferences

Select a Shortcut that includes the settings you need / want

and / or

Create a Custom Shortcut

 

Leave that shortcut selected when you close Printing Preferences

 

The selected shortcut / custom shortcut will normally remain "chosen" until you select a different shortcut in its place then save and exit Printing Preferences.

 

Example - Printing Preferences - Shortcut "Everyday Printing"

9025_Printing_Preferences_Everyday_59025_Printing_Preferences_Everyday_5

 

Next,

Create your Print job - check / adjust settings - Print

 

When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" or similar.

 

Select / Adjust the settings in the software / application you are using to open, view, and submit the content to the printer.

 

For example,

Open HP Smart - Windows - application

Select Print Documents

Set / Adjust the settings on the main printing menu

Open More Settings

If the Shortcut you want is not already highlighted / selected, > Select a Shortcut

If any of the settings need to be adjusted for the current job, change one or more of the settings

Click OK to save the current job setup and exit the More Settings menu

Back on the main print menu, verify setup > when ready, click Print

 

General Example - HP Smart - Windows - Print Documents

This example, includes More Settings > selected Shortcut as "Duplex"

Depending on the needs for the current job, your selected shortcut might be different.

Even having selected a Standard or Custom shortcut, you can change settings for the current job (if necessary).

HP_Smart_W10_PDF_Print_10HP_Smart_W10_PDF_Print_10

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP ENVY Photo 7855 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Chuck1701 

 

Welcome to the HP User Community.

 

There are two parts to this:

  • HP Smart application - supports printing and scanning PDF and Photos / Images.  HP Smart is supported in many regions and on many newer networked printers - The app is available from the  Microsoft Store .  HP Smart requires that you sign in using your HP Account credentials.
  • HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in programs (for example, Word), and access to the full range of Printing Preferences / Shortcuts.  The full driver printer software includes HP Scan.  No Sign-in required.

 

When installed,

HP Smart is listed in Settings > Apps > Apps and Features

HP Smart is never listed in Programs and Features

 

When installed,

The Full Driver printer software is listed in Control Panel > icon view > Programs and Features

And

The Full Driver printer software can also show up in Settings > Apps > Apps and Features

 

Example - HP Full Feature Software / full driver printer software - Installed

Programs_and_Features_Printer_Desktop_Icons_6Programs_and_Features_Printer_Desktop_Icons_6

 

 

If you have not done so,

Install the Full Feature Software / full driver printer software.

 

Full Feature Software / full driver printer software - Installation Package - Information and Download

HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories 

 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

 

Preparation

 

  • If using VPN, shut it off to install software.  NOTE >> If you don’t know what this is, you are not using a VPN – ignore this part.

 

  • If the printer software is still / already installed, Uninstall the printer software  from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

 

After the printer software is uninstalled, check that the printer is not still lurking in Devices and Printers

 If the printer is listed, Right-Click on the printer and "Remove" > Restart the computer and sign in.

 

 

  • Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.  Later... Connect the cable when instructed (near the end of the installation procedure).

 

Installation

  • Download and Save the Full Feature Software installation package or the Easy Start Software
  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Right-Click on the installation package and “Run as Administrator
  • If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
  • If using Easy Start > Skip any extra software / offers you do not want (wording varies).
  • After the software is installed, Restart the computer and log in

 

NOTES

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Preparation > Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Next,

Printing Preferences

 

Control Panel > icon view > Devices and Printers

Right-Click Printer > Printing Preferences

 

Open Printing Preferences

Select a Shortcut that includes the settings you need / want

and / or

Create a Custom Shortcut

 

Leave that shortcut selected when you close Printing Preferences

 

The selected shortcut / custom shortcut will normally remain "chosen" until you select a different shortcut in its place then save and exit Printing Preferences.

 

Example - Printing Preferences - Shortcut "Everyday Printing"

9025_Printing_Preferences_Everyday_59025_Printing_Preferences_Everyday_5

 

Next,

Create your Print job - check / adjust settings - Print

 

When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" or similar.

 

Select / Adjust the settings in the software / application you are using to open, view, and submit the content to the printer.

 

For example,

Open HP Smart - Windows - application

Select Print Documents

Set / Adjust the settings on the main printing menu

Open More Settings

If the Shortcut you want is not already highlighted / selected, > Select a Shortcut

If any of the settings need to be adjusted for the current job, change one or more of the settings

Click OK to save the current job setup and exit the More Settings menu

Back on the main print menu, verify setup > when ready, click Print

 

General Example - HP Smart - Windows - Print Documents

This example, includes More Settings > selected Shortcut as "Duplex"

Depending on the needs for the current job, your selected shortcut might be different.

Even having selected a Standard or Custom shortcut, you can change settings for the current job (if necessary).

HP_Smart_W10_PDF_Print_10HP_Smart_W10_PDF_Print_10

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP ENVY Photo 7855 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.