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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Print shifted to right

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02-18-2020 01:46 PM
Has anyone come up with a fix for the HP Envy 5660 series sudden print shift to the right cutting off the right side of the document? It is almost like the right margin has increased by 4" on some documents.
Solved! Go to Solution.
Accepted Solutions
02-20-2020 03:25 PM
@BAMD Greetings from the HP Community!
Turning the printer off, and then on again might resolve an Alignment issues:
-
With the printer turned on, disconnect the power cord from the printer.
-
Unplug the power cord from the power source.
-
Wait 60 seconds.
-
Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
If resetting the printer does not resolve the issue, continue to the next step.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 4 ONWARD
(By the end of this article all the issues should be resolved)
Also, upgrade the printer firmware: click here for steps.
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-20-2020 03:25 PM
@BAMD Greetings from the HP Community!
Turning the printer off, and then on again might resolve an Alignment issues:
-
With the printer turned on, disconnect the power cord from the printer.
-
Unplug the power cord from the power source.
-
Wait 60 seconds.
-
Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
If resetting the printer does not resolve the issue, continue to the next step.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 4 ONWARD
(By the end of this article all the issues should be resolved)
Also, upgrade the printer firmware: click here for steps.
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.