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Just bought a new HP OfficeJet Pro 8130e printer for our old desktop computer but I can't seem to get the desktop to recognize

the printer. I have a feeling this has to do with the driver installation. I clicked on "Add a printer" and then went to the USB port since I have a cable from the desktop to the back of the printer.  When I selected "Windows Update" for the drivers my model printer doesn't show up.  Any suggestions?

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