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- HP Community
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- Printer Setup, Software & Drivers
- Printer Driver needed for OfficeJet Pro K550 running on Mac ...

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09-28-2022 10:19 AM
I'm looking for a printer driver for my HP Officejet Pro K550. My operating system is OS 10.13.6. It was running well until today when I replace the Magenta ink after it indicated it was empty (genuine new HP cartridge too!). It's saying that it's still low, but my printer is not connected. I uninstalled it and then tried to reinstall it, which, I think it much of the cause of my problems.
I'd appreciate any suggestions for getting my printer (which I really love) running again.
10-03-2022 07:11 AM - edited 10-03-2022 07:11 AM
Hi @Kay-Jay-Ess,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Officejet Pro K550 Color Printer. Not to worry I will help you to get a resolution to resolve the issue.
The operating system does not support the printer as it is only limited to 10.6. The printer does not support Apple AirPrint as well, so the only option would be to use it via e-print service.
To use the e-print service, you may refer to this document: HP printers - Print with HP ePrint
Reference Picture:
Hope this helps! Keep me posted.
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ANAND_ANDY
I am an HP Employee