Printer Driver not available in Windows 10

[Rebcat]

Recently reinstalled Windows 10 Pro (version 10.0.15063 build 15063). My printer now shows "no driver available". I have downloaded the new drivers (DJ2540_188.EXE) and run the installation. When I run HP Print and Scan Doctor 5 it gives me two messages: 1) The full driver solution is not installted and 2), Have you recently upgraded windows... I have been trying to correct this for a week now and just seem to be going in circles. I am in Barcelona and when I went to the store where I bought the printer they told me HP printers have problems running under Windows 10. But, prior to the reinstalation it was working tihe windows 10. Can anyone help with this?

[Dragon-Fur]

@Rebcat

If you did not do so the first time:

• If using a USB cable, disconnect the cable between the printer and the computer >
• Download and save a copy of the Full Feature Software > DJ2540_188.exe  (102.0 MB)
• Uninstall any existing printer software from Programs and Features >
• Restart the computer and log in >
• Install the software - if using a USB cable, connect it only when instructed
• Restart the computer and log in

Printer:

HP Deskjet 2540 All-in-One Printer series

Edits - Added information on Mobile Printing Solutions (suggested by forum members)

Dragon Document - Help, suggestions, video links, and examples:

Install Full Feature Software - Printer

Topic / Section:

Mobile Printing Solutions

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[Rebcat]

Thanks, I've tried this a couple of times but it has not worked. 

[BeMoreDoMore]

The exact same thing is happening to me after I upgraded to Windows 10.

[BeMoreDoMore]

The problem has been resolved for me today by installing the "HP ePrint Software for Network and Wireless Connected Printers".  After installing this and attempting to print, I also had the option to "Create printer in Printers Folder" to list the printer as named instead of the default name "HP ePrint + JetAdvantage".

This was for my HP Officejet 6812 e-All-in-One Printer.

[Larry85]

Thanks for your post. I am running Windows 10  and had the "driver unavailable" problem with my HP Ency 5660 printer. I downloaded HPEeprint, installed it as you suggested, and am now able to print.