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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Welcome to the HP English Community --
I am the bearer of bad news.
Very nice printer.
The good news is that you can stop trying to install the software for Windows 7.
The bad news is that the printer does not support Windows 7.
What?
It cannot and will not do so -- the firmware, software structure, and EWS are incompatible with any Windows version older than Windows 10.
Compatible operating systems
Windows 11; Windows 10; Android; iOS; macOS 11 Big Sur; macOS 12 Monterey; macOS 13 Ventura; Linux; Chrome OS [4] Windows Server 2016 64-bit, Windows Server 2019 64-bit, Windows Server 2022 64-bit; Linux (For more information see http://developers.hp.com/hp-linux-imaging-and-printing)
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP English Community --
I am the bearer of bad news.
Very nice printer.
The good news is that you can stop trying to install the software for Windows 7.
The bad news is that the printer does not support Windows 7.
What?
It cannot and will not do so -- the firmware, software structure, and EWS are incompatible with any Windows version older than Windows 10.
Compatible operating systems
Windows 11; Windows 10; Android; iOS; macOS 11 Big Sur; macOS 12 Monterey; macOS 13 Ventura; Linux; Chrome OS [4] Windows Server 2016 64-bit, Windows Server 2019 64-bit, Windows Server 2022 64-bit; Linux (For more information see http://developers.hp.com/hp-linux-imaging-and-printing)
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
2
0
0
HP Recommended
HP Recommended
You are most welcome.
Hopefully, you can make use of that printer.
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
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