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WidePage Pro
Microsoft Windows 10 (32-bit)

The printer won't print certain documents because it's asking me for a pin that I never set.  It just started doing this not too long ago, and I don't know how to reset this or what to enter.  Please help

2 REPLIES 2
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You need to state which printer you have as the instructions are different depending on the model. The plate on the front of the printer will tell you, such as P57750 or X476, etc.

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Apologize for the delay as this was auto sent to spam folder.... HP PageWide Pro MFP 477dw...

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