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HP Recommended
OfficeJet Pro 8710
Microsoft Windows 10 (64-bit)

Trying to set up my printer on my new notebook computer. Cannot find the ePrint icon to print the "access code" needed in the setup dialog box. I tried every icon on the printer touch screen. I have printed the "congratulations" page, the Network Configuration page, the Wireless network Test Results,  and the wi-fi Direct Guide. None of those pages has an access code. I am stuck. It worked fine on my old laptop.

1 REPLY 1
HP Recommended

@RickWagner 

 

User Guide 

See Sections 

Control panel display icons - Pages 7-8

ePrint - Page 91

 

and

HP Connected - Website Support Troubleshooting, How-to, Video Tutorials

HP Connected 

Open category How to > Setting Up and Using HP ePrint

and

Open category How to > Turning On Web Services  (Includes “Turn off Web Services” help)

 

References

 

 

Open Category  How to 

Select Topic:  Printer Setup, Installations and Updates

Subtopic:  Print Apps, ePrint or Mobile Printing Setup

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8710 All-in-One Printer series

 

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