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HP Recommended
Serial Number: [edited]
Microsoft Windows 10 (64-bit)

Please Help I have tried everything I know and still can't get my printer to work and I have brand new ink just purchased and nothing even tried installing updates and drivers.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello,

Please click HERE to access the steps that should resolve the issue .

or Copy & Paste the below URL in a browser.

http://support.hp.com/us-en/document/c04249080

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

View solution in original post

1 REPLY 1
HP Recommended

Hello,

Please click HERE to access the steps that should resolve the issue .

or Copy & Paste the below URL in a browser.

http://support.hp.com/us-en/document/c04249080

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.