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HP Recommended
laser jet mfp m128fn
Microsoft Windows 7 (64-bit)

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1 REPLY 1
HP Recommended

@Ruhesh

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

As I understand, printer port is missing on your PC,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

Have you tried any troubleshooting steps?

Did you reinstall Windows 7 on your computer?

 

Let's try these steps to resolve the issue: 


Root level uninstall and reinstall printer drivers: 

  • Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
  • Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
  • Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
  • Under print server properties, go to drivers - remove any entry there as well.
  • Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, click here: https://hp.care/2LvfqJy.

 

If the issue persists, install Windows built-in drivers: https://hp.care/2igKeU1.

 

Keep me posted,

For I shall follow-up on this case to ensure the concern has been addressed,

And your device is up and running again,

Have a great day 🙂

Cheers 🙂

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.