Printer Power Must be Cycled to Print

[Colin9690]

Hello, 

The printer won't print while in sleep mode. To make it print, I must do one of two things. First, manually disconnect from WiFi and then re-join WiFi. The second, is to turn the printer off then back on. 

If I do those methods above, it will print just fine. I just have no clue what would be causing this issue. 

[Kumar0307]

@Colin9690, Welcome to the HP Support Community! I’m here to help.

I understand the printer does not wake up to print while in sleep mode. Let us try these steps to resolve this issue:

Assign a static IP address to the printer:

• Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
• Type the IP address at the top of your web browser to obtain the printer EWS page on your computer.
• If you get any security notification, click on show details/advanced and 'proceed to this website'.
• Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
• Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
• Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
• Click on the radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)

Monitor and try printing.

Hope this helps! Keep me posted. 

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