Printer Removal

[RBScott]

I have attempted to remove the officejet 4632 printer from my computer, however it still shows up in my selection of printers using the HP Print and Scan Doctor utility.  It doesn't show up anywhere else. I have also gone through the printui /s /t2 utility and remove the drivers and yet this printer is still present. How can I get rid of this thing.

[Riddle_Decipher · Accepted solution]

@RBScott Welcome to HP Community!

Please follow the below steps to get this done:

Press "Windows key" + "r" to get the "Run" window.

Type "services.msc" to get Services - Go to "Print spooler" - Right-click and "Stop" the service.

Now again open "Run" - Type "spool" and ok - Go to PRINTERS folder - delete everything in that folder.

Go to services again - Start the print spooler.

Now check for issue resolution.

If the issue persists, unplug the USB cable from the printer (if present). 

Go to Control panel - Programs and feature - Select all the HP printer entries and uninstall them.

Now go to Control panel - Devices and printer - Select all the printer entries and remove the device.

Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.

Under print server properties, go to drivers - remove any entry there as well.

Again, go to the Run window, type - "c:/programdata" - Go to the Hewlett Packard folder, remove any printer related folders & files.

Restart your computer and it should be gone.

Keep us posted,

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