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‎02-12-2025 12:54 PM

HP Recommended
Product: HP DeskJet 2820e All-in-One Printer
Operating System: Microsoft Windows 11

Can anyone help? Keep getting 'Printer Setup incomplete' message from HP Smart page but everything looks ok!

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2 people had the same question
1 REPLY 1

‎02-12-2025 01:01 PM

HP Recommended

Also having the same issue with my 9120e. I have tried resetting to factory settings as instructed by troubleshooting page but now it gets stuck on "preparing" when trying to setup again 

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