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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer Software cannot be uninstalled

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12-03-2017 08:58 PM
I have installed software for an Officejet 200 mobile printer & an Officejet 250 multifuction printer. Now they both refuse to be uninstalled. I get the following error:
Any ideas about this?
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Accepted Solutions
12-03-2017 10:18 PM
Hi,
That is likely to be a permission issue on your operating system, preventing your user fro accessing the Windows Installer service.
Try restarting your computer, then try uninstalling the printers using belkow utility from Microsoft and check if that helps,
If that doesn't help I suggest rying the steps below:
If that doesn't help too I suggest contacting Microsoft.
Hope that helps,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
12-03-2017 10:18 PM
Hi,
That is likely to be a permission issue on your operating system, preventing your user fro accessing the Windows Installer service.
Try restarting your computer, then try uninstalling the printers using belkow utility from Microsoft and check if that helps,
If that doesn't help I suggest rying the steps below:
If that doesn't help too I suggest contacting Microsoft.
Hope that helps,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂