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‎06-02-2022 11:35 AM - last edited on ‎06-02-2022 12:34 PM by Retired

HP Recommended
Operating System: macOS 11.0 Big Sur

Hi! My office Laser Jet Pro MFP M281cdw will no longer print our InDesign files. It will print Word files and other file types, but not InDesign. Is there a way I can fix this? I have already downloaded and ran an HP diagnostic scanner/solver and removed/added the printer to the printing system on the Mac. Any advice is appreciated! I would like to get this printer up and running as soon as possible. Thank you!

1 person had the same question
1 REPLY 1

‎06-15-2022 08:36 AM

HP Recommended

@emileeperdue

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

As the issue is only with InDesign, let's update the InDesign app and Mac OS to the latest version. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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