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HP ENVY 6010e All-in-One Printer
Linux

Hey.

My HPLIP writes the following when i try the connection type - Network/Ethernet/Wireless.

 

HPLIP cannot detect printers in your network.

This may be due to existing firewall settings blocking the required ports. When you are in a trusted network environment, you may open the ports for network services like mdns and slp in the firewall. For detailed steps follow the link. https://developers.hp.com/hp-linux-imaging-and-printing/KnowledgeBase/Troubleshooting/TroubleshootNe...

 

But this Link doesn't help

1 REPLY 1
HP Recommended

 

 

                          Hello Leon771,

 

Troubleshoot the wired network connection

Make sure you are using an undamaged Ethernet cable, check for a green light near the Ethernet port on the printer, and then print a report to verify the connection.

  1. Turn off the printer, and then disconnect the Ethernet cable from the router and the printer.

  2. Check the cable for damage, and then verify that it is an Ethernet cable and not a phone cable.

    Note:

    Ethernet and phone cables look similar, but Ethernet cables are usually bigger and have eight visible wires on the connector.

  3. Reconnect the cable to a different Ethernet or LAN port on the router, and then connect the other end to the printer's Ethernet port

     

     

    .

  4. Turn on the printer.

  5. Check the lights on the printer's Ethernet port to make sure the connection is successful. The green light should be steady, and the orange activity light should blink.

  6. Print a Wireless Network Test Results or Network Configuration report.

    • Inkjet printers with a control panel menu: Open the Wireless, Network Settings, or Setup menu

       

       

      to locate the list of available reports.

    • Most inkjet printers without a control panel menu: Press the Wireless

       

       

      and Information

       

       

      buttons at the same time, or press the Wireless

       

       

      and Start Copy Black

       

       

      buttons at the same time.

    • LaserJet printers: Press and hold the Wireless button

       

       

      for 10 seconds or until the Ready light blinks, or go to the Wireless menu and select Wireless Network Test.

    • Laser NS and Neverstop Laser printers: Press and hold the Resume

       

       

      and Wireless

       

       

      buttons for 3 seconds.

    • DeskJet 6000 and 6400, ENVY 6000 and 6400, and Tango printers: Touch and hold the Information button

       

       

      until all control panel buttons light up, and then touch the Information

       

       

      and Resume

       

       

      buttons at the same time.

  7. Make sure the Network Status is Ready, or follow any instructions to resolve network issues identified on the report.

 

                            

  • Click on yes button to say thanks
  • Click on the button Accepted Solution if the question is answered
  • Please contact me to inform me of the resullt

 

 

             Best regards,

                                  

                                  

 

 

 

                                       

Bernard42.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.