-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Printer continually cycles "49 Service Error."

Create an account on the HP Community to personalize your profile and ask a question
12-15-2022 03:34 PM
I selected "Reset" in the menu. It now gives 49 Service Error. It will not connect to the network. Also, will not communicate with the computer when trying to run diagnostics.
It just keeps cycling from the error to initializing and back to the error.
12-19-2022 08:10 AM
Hi @Pkdemars,
Welcome to the HP Support Community.
I understand you are getting an error message Service 49 on your HP LaserJet Printer. Not to worry I will help you to get a resolution to resolve the issue.
- We have to perform a Reset.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee