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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer driver not available at Windows 11; need reasonable ...

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12-30-2021 10:05 AM
I have an HP Color LaserJet Pro MFP M177fw
Just bought a new HP Spectre with Windows 11 and printer no longer works.
Need a reasonable generic printer driver that will restore printing functionality
01-05-2022 01:09 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I did go through the printer driver page and found out this printer is limited to the Windows 10 OS as of now.
Let's try these steps to resolve the issue:
Root level uninstall and reinstall printer drivers:
- Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
- Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
- Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
- Under print server properties, go to drivers - remove any entry there as well.
- Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
To reinstall, click here.
- If the issue continues, uninstall and reinstall printer Basic drivers from the link: Click here
- If the issue still continues, install using Using the Windows Built-in Print Driver: Click here
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee