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‎03-25-2024 03:23 PM

HP Recommended
Product: Officejet 4315v All-in-One printer
Operating System: Microsoft Windows 10 (64-bit)

HP Officejet 4315v All-in-One printer. It will print one or two lines then quit. Troubleshooting says it needs a driver. HP support not working. Tried a couple of different ways, but HP says it can't find the page. Has HP stopped supporting this printer? The printer works well, I just need a driver. HELP!

Category:
2 REPLIES 2

‎03-25-2024 03:52 PM

HP Recommended
@DBD76 wrote:

HP Officejet 4315v All-in-One printer. It will print one or two lines then quit. Troubleshooting says it needs a driver. HP support not working. Tried a couple of different ways, but HP says it can't find the page. Has HP stopped supporting this printer? The printer works well, I just need a driver. HELP!

Try the 4300 series driver

https://us.driverscollection.com/_50885156520c901dd9c8a4b6705/Download-HP-Officejet-4300-series-All-...

 

let me know if it works.  If the scan does not work there may be another solution

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎03-25-2024 03:53 PM - edited ‎03-25-2024 03:53 PM

HP Recommended

The recommended method for using this printer with Windows 10/11 is to use the Windows Built In drivers.

 

Link below to instructions for this product.

 

https://support.hp.com/us-en/document/ish_2224996-1993298-16

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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