Printer driver

[Chris3620]

How do I update the drivers on my printer by using my phone and not a computer 

[Sneha_01]

Hi @Chris3620,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Updating printer drivers for an HP printer using just your phone can be done through the HP Smart app, which provides an easy way to manage and maintain your HP printer. Here’s a step-by-step guide to help you with this process:

1. Download and Install the HP Smart App

1. Download the HP Smart App:
   • iOS: Go to the App Store on your iPhone or iPad and search for “HP Smart.” Download and install the app.
   • Android: Go to the Google Play Store on your Android device and search for “HP Smart.” Download and install the app.

2. Connect to Your Printer

Open the HP Smart App:

• Launch the HP Smart app on your phone.

Add Your Printer:

• If you haven’t already added your printer, tap on the “+” icon or “Add Printer” button. Follow the on-screen instructions to connect your printer to the app. Ensure your phone is connected to the same Wi-Fi network as your printer.

3. Check for Printer Updates

Access Printer Settings:

• Once your printer is connected to the app, select it from the home screen of the HP Smart app.

Go to Printer Tools or Settings:

• Look for a section labeled “Printer Tools,” “Printer Maintenance,” or “Manage Printer” within the app. This section may vary slightly depending on your app version and printer model.

Check for Firmware Updates:

• Within the printer tools or settings, there should be an option to check for firmware updates. Tap on this option to see if there is an available update for your printer.

Install the Update:

• If an update is available, follow the prompts to download and install the firmware update. Ensure your printer remains powered on and connected to your Wi-Fi network during this process.

4. Use the HP Support Website

If the HP Smart app does not provide the option to update drivers or firmware, you might need to use the HP support website from your phone’s browser.

Visit the HP Support Website:

• Go to the HP Support website using your phone’s web browser.

Find Your Printer Model:

• Enter your printer model (e.g., HP Smart Tank 520) in the search bar and navigate to the support page for your printer.

Check for Updates:

• Look for a section related to drivers or firmware updates. Follow the instructions provided on the website to check for and download updates.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support