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‎01-15-2026 01:23 PM

HP Recommended

We bought a new LaserJet Pro MFP 3301 about a year ago. We couldn't print to it from a Samsung GalaxyPro laptop. The problem turned out to be the ARM/Snapdragon processor. Someone at HP helped me, but recommended that we return the printer (due to no HP drivers available). Has HP has since then developed drivers for Windows 11 plus Snapdragon? We still want to buy an HP 4-in-1 if there are drivers.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-15-2026 05:32 PM

HP Recommended

The most reliable HP produced drivers to try with an ARM based processor computer are listed below. Up front, HP has not tested this driver with every printer, but I have found in my own testing that many older printers function well using this driver.

Printing:
https://ftp.hp.com/pub/softlib/software13/printers/SUPD/SUPD-5.03.1.3642-V4-ARM64.zip

Scanning:
https://ftp.hp.com/pub/softlib/software13/printers/USS/ARM64_MFP/Full_Webpack-63.5.6118_ARM64-SJ0001...

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 people found this reply helpful
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4 REPLIES 4

‎01-15-2026 05:32 PM

HP Recommended

The most reliable HP produced drivers to try with an ARM based processor computer are listed below. Up front, HP has not tested this driver with every printer, but I have found in my own testing that many older printers function well using this driver.

Printing:
https://ftp.hp.com/pub/softlib/software13/printers/SUPD/SUPD-5.03.1.3642-V4-ARM64.zip

Scanning:
https://ftp.hp.com/pub/softlib/software13/printers/USS/ARM64_MFP/Full_Webpack-63.5.6118_ARM64-SJ0001...

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



2 people found this reply helpful
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‎01-16-2026 02:12 PM

HP Recommended

Thank you.  I'll try these when I buy a new LaserJet, unless I throw my Samsung with Snapdragon out the window first.

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‎01-22-2026 03:18 AM

HP Recommended

Hi,

To better check driver support, could you confirm the exact model of your Samsung GalaxyPro laptop?

Thanks!!

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‎01-22-2026 01:18 PM

HP Recommended

Hi and thanks for responding to my query.  The model number is 

Galaxy Book4 Edge NP960xma

 

 

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