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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Printer drivers for OS Big Sur

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11-13-2020 04:01 PM
Since OS Big Sur, printer needs different drivers. Is HP going to provide for new Apple OS
Solved! Go to Solution.
Accepted Solutions
11-13-2020 04:10 PM
My printer just started working, so it appears I don't know what I'm doing!
This printer is getting pretty old, maybe time to look for another.
Thanks
11-20-2020 11:06 AM
I too have this problem. The printer will print and copy, but not scan into the computer. It will however scan into a thumb drive, then I can use that thumb drive to input into the computer. Yes, extra steps, but cheaper than a new printer at this time. I have been told that Apple and HP will no longer support this printer, so there it goes. My Envy is about 10 years old, but has been a good printer and is rock solid. Sorry to see that there is a replace by date!
12-10-2020 07:19 PM - edited 12-10-2020 07:20 PM
Hello. Would anyone who's successfully operating an Envy 110 printer, under Big Sur, respond with what driver you're using and how you have the settings adjusted, accordingly? I'm unable to print or scan, and obviously cannot locate a driver designed for Big Sur. Thank you.
12-11-2020 02:03 PM
Hey Mo_JD-
Wow, thank you very much! I hadn't thought to look for an app.
HP Smart 'found' my Envy 114, but because it isn't able to connect to HP Web Services (for whatever reason that it needs to do so, perhaps firmware update?), it's not communicating with it.
Did you have that problem?
Ortho
12-11-2020 06:37 PM
Hi @Ortho78,
Try following below version of the HP Easy Start Utility:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip
As soon as you open HP Easy Start, click the top HP Easy Start menu and select Uninstall HP Software...
Read any warnings that display, and then click Continue. When prompted, type your administrator user name and password and follow the steps on screen.
Click Set Up New Device, and then follow the instructions to reinstall your printer with HP Easy Start and let me know if that may resolve the problem.
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution 🙂