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‎03-10-2021 11:45 PM

HP Recommended
Product: MFP M30a
Operating System: Microsoft Windows Server 2012 and older

I tried to install drivers for my HP laserjet Pro MFP M30a printer on Windows server 2008 R2 Operating system.

But i am getting message as "OS not supported".

Can anyone help?

Category:
4 REPLIES 4

‎03-11-2021 12:24 AM

HP Recommended

Hi,

You would need to install the drivers through the command line using MSIEXEC command.

 

Download and use below drivers:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-laserjet-pro-mfp-m28-m31-printer-serie...

Follow below support document, see the ‘Customize the installation’ section, the steps are identical and applicable for an M30a printer,  although the document is intended for other printer models:

https://support.hp.com/si-en/document/c03351547

 

Shlomi

 



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‎03-16-2021 04:32 AM

HP Recommended

above solution is not working

 

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‎03-16-2021 11:24 AM

HP Recommended

What do you mean by not working?

 

Any error message? no response?

 

Please make sure you use the command correctly with a ENTERPRISE = YES attribute.

 

If it fails, be sure to include the exact command used and its exact response.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎03-18-2021 04:15 AM

HP Recommended

I used the following command

C:\Windows\system32>msiexec /i "C:\Users\SCZ02\Downloads\LJM28-M31_U_Basicx64_46
.2.2637.exe" ENTERPRISE=YES

I get message that "This installation package could not be opened. Contact the application vendor to verify that this is a valid windows installer package"

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