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‎10-02-2019 10:49 AM

HP Recommended
Product: HP Officejet Pro 8610
Operating System: Microsoft Windows 10 (64-bit)

when I want to print on the printer and I installed it from settings and from your website the driver it says driver is unavailable and sometimes I connect but it says error status of the printer but it's open now I tried but it didn't say any message and didn't print but sometimes it says error  

1 person had the same question
4 REPLIES 4

‎10-02-2019 10:54 AM

HP Recommended

Hi,

 

Which driver did you install, is the printer connected via USB, WiFi or a network cable ?

 

What is the error you are getting ?

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‎10-04-2019 09:54 PM

HP Recommended

I went to printers and devices from setting and searched for the printer it came out but when I install it and print it says error message this is with Wifi but if I connect it to the USB that is connected to the printer it prints and when I disconnect the USB or take it out from the laptop it says that the printer is offline

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‎10-09-2019 06:38 AM

HP Recommended

Is this the printer or your computer that is connected to the WiFi ?

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‎10-13-2019 06:23 AM

HP Recommended

my printer I installed it driver but I can't print

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