Printer is not found during setup

[KHP1]

I downloaded the HP Easy Start, and it could not find the printer. My computer and my printer are connected to the same network. The printer is set up, and the wireless connection is on. 

[sabretooth04 · Accepted solution]

Download and read the User Guide from the HP web site here.

http://support.hp.com/us-en/product/HP-OfficeJet-Pro-6960-All-in-One-Printer-series/8289579/model/11...

Read up on how to connect wirelessly.   This is your full support site for installation troubleshooting and all.

[V2]

Hi

Not sure if you manage to fine a solution for your problem, if not you can try the workaround:

1. Download the driver from "http://support.hp.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-6960-All-in-One-Printer-series/8289...", and initiate your installation from the setup.

[MT-8]

Hi,

Here's the link aboout wireless printer setup to guide you.

http://support.hp.com/us-en/document/c02886889

wireless troubleshooting

http://support.hp.com/us-en/document/c02886889

[KAGZ17]

I have had this problem since my printer was new. I am running windows 10 and have FINALLY found a solution.

You need to be able to access your router via wifi or directly connected to the router via ethernet.

Next you need to go into the security settings and check which method of security you currently are running.

I found that i was set up for WPA2, Set it to WPA OR WPA-PSK. The problem seemed to stem from the printer not being able to communicate properly for some reason. As soon as i changed it to WPA ( INSTEAD OF WPA2***) and Voila it went to working like a charm.

You will want to use either WPA OR WPA PSK. Then reconnect the printer and your computer to the network and you should be good to go!